Welcome to Paw's-n-claw's Pet Care Palace

OFFICE HOURS: MONDAY-FRIDAY 7:30am-12pm AND 2-6pm

SATURDAY 9am-12pm, SUNDAY 4-6pm

OFFICE CLOSED ON HOLIDAYS 

Please read this welcome packet carefully, as it contains important information you need to know about our palace procedures and policies. We take the care and well-being of your pet seriously and strive to provide the best care possible.

• We happily accept CASH, CHECK, VISA, MASTERCARD, DISCOVER and AMEX.
• There is a processing fee for all debit and credit card transactions.
• Checks returned for non-sufficient funds will be charged a $50 collection fee.

*Payment is expected at time of service or upon departure from services.

*Boarding deposits are NON-REFUNDABLE and deducted from pet’s invoice at pick-up. Boarding guests who cancel 7 days or less before the reservation date forfeit their deposit.

* Boarding Check-outs before 10am Monday through Saturday provide a grace period

and no charges are accrued for that day.

*Pets boarded Saturday to Sunday are considered a two-day charge.

*Pick-ups/drop-offs are not accepted outside of business hours.

*All services require an appointment.

Your initials and signature acknowledges that you have read and agree with our policies contained in this Welcome Packet